Terms and Conditions.

Terms and Conditions for Beyond the Surface: A Compassion-Focused CBT Approach to Overcoming Body Image Struggles.

Effective Date: 22/04/2025

1.Introduction

Welcome to this self-help program designed to support individuals in improving their body image and self-esteem. This program is operated by The Body Image Treatment Clinic, an affiliate of The Robur Clinic Limited. By accessing and using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

Please be advised that access to this self-help program is granted for a period of six (6) months from the date of your purchase. This limited access period is designed to encourage focused and timely engagement with the program materials, which we believe will contribute to the best possible treatment outcomes. We encourage you to actively participate and complete the program within this timeframe to maximize its benefits.

2. Eligibility

You must be at least 18 years old to use this self-help program or have the consent of a parent or legal guardian if you are a minor.

3. Program Description

Our program provides self-help resources, educational content, and wellness tools aimed at promoting positive body image. This program does not replace professional medical or psychological treatment and should not be used as a substitute for therapy or medical advice.

4. User Responsibilities

    • You agree to provide accurate and complete information during registration.
    • You acknowledge that this program is self-guided, and your progress depends on your active participation.
    • You will not use the platform for harmful, abusive, or illegal activities.
    • You must maintain the confidentiality of your login credentials and notify us of any unauthorized access.

5. Confidentiality and Privacy

We are committed to protecting your personal information in accordance with our Privacy Policy. However, we may disclose information if required by law or in cases where harm to self or others is a concern.

6. Payment and Fees

    • By using these services, you agree to pay the applicable fees.
    • Payments are non-refundable unless otherwise stated.
    • We reserve the right to modify pricing at any time with prior notice.

7. Cancellations and Refunds

      • You may cancel your subscription or services at any time.
      • Refunds, if applicable, will be processed in accordance with UK consumer law.
      • Under UK consumer law, you have the right to cancel your purchase of digital content within 14 days of purchase unless you have already accessed or downloaded any content.
      • If a service is faulty, not as described, or unfit for purpose, you may be entitled to a full or partial refund.
      • Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed.
      • Any refund requests must be made in writing to Info@thebodyimagetreatmentclinic.co.uk and will be assessed on a case-by-case basis.

8. Copyright and Intellectual Property

        • All content, materials, and resources provided through this program, including but not limited to text, graphics, videos, and downloadable content, are the intellectual property of The Body Image Treatment Clinic & The Robur Clinic Limited and are protected under the Copyright, Designs and Patents Act 1988 (UK).
        • You may not copy, reproduce, distribute, modify, or create derivative works from any part of the program without prior written consent from The Body Image Treatment Clinic & The Robur Clinic Limited.
        • Unauthorized reproduction or distribution of our content may result in legal action, including but not limited to claims for damages and injunctions to prevent further infringement.
        • Any trademarks, logos, and brand elements associated with Beyond the Surface: A Compassion-Focused CBT Approach to Overcoming Body Image Struggles remain the exclusive property of The Body Image Treatment Clinic & The Robur Clinic Limited and may not be used without permission.

9. Limitation of Liability

We do not guarantee specific results from our program. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our product or platform.

10. Termination of Services

We reserve the right to suspend or terminate your access to our services if you violate these Terms and Conditions.

11. Changes to Terms and Conditions

We may update these Terms and Conditions at any time. Your continued use of our services after changes indicates acceptance of the updated terms.

12. Disclaimer

Please read this disclaimer carefully before accessing or using this audio-visual self-help program relating to body image (the “Program”).

This Program offers guidance and exercises intended to support personal growth and improved body image. It includes elements that encourage individuals to reflect on past events and their potential impact on present thoughts, feelings, and behaviours.

**It is essential to understand and agree to the following:**

  1. **Not a Substitute for Professional Therapy:** This Program is not a substitute for professional medical or psychological advice, diagnosis, or treatment. The information and exercises provided are for educational and self-help purposes only and should not be considered a replacement for consultation with a qualified healthcare professional, registered psychotherapist or psychologist.
  2. **Personal Responsibility for Emotional Well-being:** Engaging with the Program may evoke emotional responses or bring to the surface difficult thoughts and feelings. You are solely responsible for your emotional and psychological well-being during and after your participation in the Program. If you experience significant emotional distress, it is strongly recommended that you seek professional help.
  3. **No Guarantees or Promises:** While the Program is designed to be helpful, there are no guarantees or promises of specific outcomes or improvements in body image, thoughts, feelings, or behaviours. Individual results may vary significantly.
  4. **Voluntary Participation:** Your participation in this Program is entirely voluntary. You acknowledge that you are choosing to engage with the content and exercises at your own discretion and risk.
  5. **No Liability for Adverse Outcomes:** To the fullest extent permitted by law, The Body Image Treatment Clinic & The Robur Clinic Limited, its creators, distributors, and providers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your access to or use of this Program, including but not limited to any emotional distress or psychological harm you may experience.
  6. **Assumption of Risk:** By accessing and using this Program, you acknowledge that you understand and voluntarily assume all risks associated with engaging in self-help activities, including the potential for emotional discomfort.
  7. **Consultation with Professionals:** If you have a pre-existing mental health condition or are currently undergoing therapy, it is strongly advised that you consult with your healthcare provider or therapist before using this Program to ensure it is appropriate for you.

By proceeding to access and use this Program, you signify your understanding and acceptance of this disclaimer. If you do not agree with any part of this disclaimer, you should not access or use the Program.

13. Governing Law

These Terms and Conditions are governed by the laws of The United Kingdom. Any disputes shall be resolved in the courts of The United Kingdom.

14. Contact Information

For questions or concerns, contact us at: Info@thebodyimagetreatmentclinic.co.uk