Privacy Policy

Privacy Policy for Beyond the Surface: A Compassion-Focused CBT Approach to Overcoming Body Image Struggles.

Effective Date: 01/03/2024

1. Introduction  Beyond the Surface: A Compassion-Focused CBT Approach to Overcoming Body Image Struggles in association with The Body Image Treatment Clinic & The Robur Clinic Limited, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our online self-help platform.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and account credentials.
  • Payment Information: When you make purchases, we collect billing details, but payment processing is handled by third-party payment providers.
  • Course Activity: Progress, quiz results, and participation data.
  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information We use your data for the following purposes:

  • To provide access to the courses and learning materials.
  • To process payments and manage subscriptions.
  • To improve course content and user experience.
  • To comply with legal obligations and prevent fraud.
  • To send relevant updates, promotions, and customer support communications.

4. Data Sharing and Third Parties We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, hosting providers, and analytics services.
  • Legal Authorities: When required by law or to protect rights and security.
  • Business Transfers: If we undergo a merger, sale, or asset transfer.

5. Data Storage and Security We implement strict security measures to protect your data from unauthorized access, alteration, or destruction. Payment information is handled securely by third-party providers in compliance with PCI DSS standards.

6. Your Rights Under applicable data protection laws, you have rights regarding your personal data, including:

  • The right to access, correct, or delete your data.
  • The right to withdraw consent for marketing communications.
  • The right to data portability and restriction of processing.
  • The right to file a complaint with a data protection authority.

7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience, analyse trends, and improve our services. You can manage cookie preferences through your browser settings.

8. Retention of Data We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any material changes through our platform or via email.

10. Contact Information For any questions or concerns regarding this Privacy Policy, please contact us at Info@thebodyimagetreatmentclinic.co.uk